Utilities and implementation partners face growing complexity in managing demand-side programs, ensuring compliance, and engaging diverse customer segments.

DNV’s Demand Side Management & Demand Flexibility solutions provide intuitive, automated tools for program administration, customer outreach, and incentive processing that optimize customer engagement.

DNV's customizable and flexible solutions include:

  • Predictive analytics for program optimization and customer segmentation
  • End-to-end program management that tracks applications, approvals, and compliance
  • Automated document recognition
  • Customer scorecards which deliver personalized insights on energy savings and provide new opportunities for further savings

Making any project easier

The problem: Your manual system to manage incentive program workflows is a chaotic mess. Your customers have poor experiences, and your team wastes time tracking down information. 

Our solution: An automated system where customers and contractors can submit applications, track statuses, and receive updates.

The problem: Slow, opaque rebate workflows causing distributor delays, batch errors that stall payments, and declining program participation. 

Our solution: Streamlines distributor and retailer engagement with instant rebates and automated validation.

The problem: Chaotic, siloed legacy data and manual processes that make audit readiness a guessing game—leading to errors, delays, and costly penalties. 

Our solution: AI-driven verification for measures, inspections, and documents to ensure quick approvals

The problem: You are struggling to coordinate a diverse set of customer-side resources into grid operations in real time, while maintaining reliability and equitable access. 

Our solution: Automatically aligns energy efficiency with demand response strategies for peak load management.

The problem: You’re struggling to build a qualified, responsive, and scalable partner network fast enough to meet clean energy goals. Meanwhile, you’re navigating labor shortages, inconsistent standards, and fragmented local markets. 

Our solution: Connects you with pre-qualified contractors and distributors for streamlined project execution.

The problem: Rising demand has you struggling to respond in real time. Siloed systems have your operational data in different systems, leaving you vulnerable to dynamic market conditions.

Our solution: Employs AI to unlock visibility into program performance, enabling data-driven strategy adjustments, trend forecasting, and operational optimization, participation patterns, and geographic segments.

The problem: Your customers don’t have the data they need to make intelligent, effective decisions about energy usage or programs that might fit their needs.

Our solution: Collects energy-saving insights, comparisons, and action plans. Gives customers the tools they need to monitor their usage, greenhouse gas emissions, and consumption patterns and see how they compare to other similar customers.

Enabling Technologies

eTRACK+

Workflow management automation software for utilities

Find a Provide

Connect with pre-qualified contractors and distributors for streamlined project execution

DRM

AI-powered document recognition

Customer Scorecard

With energy-savings insights, comparisons, and action plans

Partner Plus

Automated partner applications and helps them integrate with your system

eTRM

Centralized management of technical reference manuals

EVOLVE Intelligence

Streamlined program mangement

Do you have an energy transformation challenge but don’t know where to start? Let one of our experts help you tackle it.

Request a free demo