Streamline Rate Enrollment

The problem: Intensive and confusing processes are causing participation in your rate programs to lag. Your customers get lost in the application process, and have trouble tracking the progress of their applications.

Our solution: Enables customers to submit applications, track status, and receive notifications along the enrollment process.

The problem: Rate enrollment is a complicated process for anyone. It can be even more difficult for a customer attempting to apply in a language that is not their first, or that they don’t speak at all. They need to be met where they are.

Our solution: Delivers a seamless rate enrollment experience by meeting customers and contractors in their preferred language - improving completion rates, reducing support needs, and building trust across diverse user groups.

The problem: Billing statements are complicated, especially when considering the various programs available to customers. In order for customers to make effective decisions about their energy usage, they need to understand the data you give them.

Our solution: Ensures real-time validation and seamless program enrollment.

The problem: You’re having trouble reaching your customers with specific, personalized messages in a way that effectively conveys critical information. In order for your energy programs to perform, you need to be able to clearly communicate with all stakeholders.

Our solution: Automated email and SMS reminders to efficiently help customers complete applications.