DNV uses Synergi Life on way to 'zero harm'

DNV’s ambition is ‘zero harm’ to anyone working for or on behalf of the company. By using the Synergi Life software solution, DNV is benefitting from the power of digitalization, continually learning from tracked data and improving work processes to meet ambitious targets for health, safety and the environment (HSE).

“Our goal is to improve the health and safety performance of our company,” says Dmitry Sukhinin, Senior Health, Safety and Environment Consultant at DNV. “Over the past few years we have implemented a focused strategy where use of Synergi Life is instrumental. We want to reach our goal of zero harm to anyone working for our company. We could not achieve this without Synergi Life,” he says.

Synergi Life is a comprehensive business solution for QHSE and risk management that enables organizations to track and analyse data, share lessons learned and manage corrective measures and actions. It is used to manage everything from non-conformances, incidents, risk and risk analyses to audits, assessments and improvement suggestions. The solution has many high-profile customers, and more than 700,000 users across the globe.

Synergi Life modules are available for use on various devices, such as PCs, tablets and smart phones, with online, mobile and offline interfaces. It is based on a highly scalable and adaptable technology offering flexible deployment options and optimal user experience.

DNV Group uses the software solution, that has continuously been developed by the company’s Digital Solutions business area. In that way, it’s like they’re ‘taking their own medicine.’ DNV Group uses Synergi Life in many different ways, including tracking performance per employee and per working hour, monitoring severity of incidents, tracking sickness absence rate and other KPIs.

DNV Group heavily uses five of the Synergi Life modules: Environmental Management, Incident Management with machine learning functionality, Quality Management, Business Contingency Management and Audit Management.

The machine learning functionality dramatically simplifies the reporting process for incidents and hazards. Users fill in a single text field, and the system automatically recognizes the correct case type and other categories based on verified data and previous submissions. Other modules in the Synergi Life portfolio include Third Party Management, Risk Management, Barrier Management and Improvement Management.

Business contingency and resilience

The Third Party Management module is currently seeing high demand. It is designed to help companies identify, qualify and manage third parties in a systematic, consistent and transparent way. Another high-demand module is the Business Contingency Management module, which is rapidly deployed and enables businesses to specially developed tools essential for businesses during a pandemic or post-pandemic environment, including safe workplace assessments, travel risk assessments and emergency response planning. The module supports management of return-to-work strategies and effective, structured and compliant infection risk management. Synergi Life gives management insight for data-driven decision-making. 

“We are very satisfied using the Synergi Life solution. One of the reasons is the simplicity of the setup,” says Sukhinin, noting the use of specialized reports and tailored dashboards analysing data from across a global organization. 

Synergi Life supports informed decisions

Many of DNV’s surveyors and consultants work in potentially high-risk environments, from inspecting ships in large-scale shipyards, checking inside chemical tanks or working on offshore oil rigs or wind turbines. Safety procedures must be strictly followed to prevent incidents and address hazards. DNV has identified the processes that carry the highest risks. “Using data from Synergi Life, we are able to quickly adjust our safety procedures, based on the real cases and risks,” says Sukhinin. But accidents are not limited to industrial environments. Driving to and from work, or slips, trips and falls in office environments can also present areas in need of HSE improvement. “These are situations where we tend to naturally let our guard down. Situations that are routine may cause us to go on ’auto-pilot,’” he says.

“When we have incidents or near misses, we learn where our risks are and implement actions to mitigate the risk, improve the way we work and share lessons learned based on reports from Synergi Life,” says Sukhinin. “We track our performance in real-time and this helps us understand what we can improve. Without Synergi Life we wouldn’t be able to fully understand these risk factors,” says Sukhinin.

Carbon neutral

DNV has been using the Synergi Life Environmental Management module for several years. “Our annual report is independently assured by an external auditor, in accordance with the GRI Standards. The numbers from the “Environment and climate” section of our annual report are very thoroughly verified,” says Sukhinin. “We have been verified carbon neutral since 2018. Synergi Life was a critical element in achieving this,” he says.

“Every year we create more than 200 cases in the Environmental Management module. We have more than 200 locations submitting data directly into Synergi Life. The system does all the required calculations for us. When all the data is in the system it is an effortless process to provide an audit trace and demonstrate the calculations to an auditor: maximum transparency and control. Here the dashboards, the standard functionality of Synergi Life, make tracking all the changes and deviations extremely easy,” he says.

About DNV Group

DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions. Whether assessing a new ship design, optimizing the performance of a wind farm, analyzing sensor data from a gas pipeline or certifying a food company’s supply chain, DNV enables its customers and their stakeholders to make critical decisions with confidence. Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.

Brief account

Why choose Synergi Life:

  • Simple to use, both for employees in general and for administrators
  • Customizations to fulfill complex requirements can be simply implemented
  • Simple integrations with other external systems
  • Price factor: it does not require a lot of maintenance effort and expense

This is what we gained:

  • Basis for making informed decisions
  • Central storage of data, support for our audits
  • Possibility to unlock the data potential to apply more automation

Synergi Life tracks our performance in real-time and helps us understand what we can improve.
Dmitry Sukhinin,
  • Senior Health, Safety and Environment Consultant
  • DNV

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