Comprehensive and systematic service …
With three sites around the world, we ensure you have direct access to our experts at all times. We are available whenever you are sailing, 24 hours a day, 7 days a week, 365 days a year.
The foundation of our comprehensive service: expertise, learning and feedback. Our customer care team are power users of the software and have a direct line to R&D for advancing the development of Navigator Port.
that makes a difference ...
We provide Navigator Port training to get you up and running with the software in just a few hours, and our regular communication ensures you and the software are kept up-to-date.
If you do get stuck, as well as our 24/7 support there is also the ability to utilize the in software easy-to-use SelfHelp feature.
Users become confident experts in a short time. That's why 95% of our service interactions take less than a day.