Customer support
Contact our customer care team in your preferred way.
Email
Please be as detailed as possible with your issue and provide screenshots if applicable.
navigator.support@dnv.com
Phone - General support
Our team is ready to support with any issues you may have.
Germany: +49 381 673113 5
Business hours: Monday - Friday 8am - 4pm (UTC+1 winter / UTC+2 summer)
Phone - Business critical support
Please only use this number for critical and/or out of hours support queries.
Germany: +49 381 673113 9
Business hours: 24/7 (outside above local times)
Alternatively you can submit, review and close your service requests using our self-service online portal.
Remote desktop support
If our customer care team has asked you to access Team Viewer, please click here.
