INTELLIGENCE

EVOLVE Intelligence identified and segments customers that range from the most simple – such as measure type and level of program participation – to the most difficult – such as clustering customer types with similar energy use patterns, industry, geography, or likelihood to participate.

• Compare annual savings ratio (energy savings/consumption) relative to consumption across industries or NAICS code.
• Examine individual customers by energy consumption bin, savings ratio range, and NAICS code for comparisons across customers.
• Detailed customer demographic information captures individual accounts, including industry/NAICS code, consumption bin, and savings ration bin, and includes detailed premise-level information.

Account Managers (AMs) are the face of the utility for key account customers, and each may have a different level of need. EVOLVE Intelligence offers AMs a suite of tools to help them and their customers understand their energy use, identify relevant energy solutions, and support their implementation of projects.

• At-a-glance performance of account managers portfolio of customers by savings ratio or participation ratio.
• Prioritize which customers have the greatest potential to implement energy savings solutions.
• Identify premises that have had success and those where opportunities remain.