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Meeting utility net zero goals through customer programs

Dive deeper into optimizing program design for emissions reductions, engaging stakeholders and participants, and the opportunities and challenges of electrification.

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Many utilities have ambitious GHG emissions reductions targets, and customer demand side management (DSM) programs represent an opportunity to help utilities meet their goals. However, these mature programs often only measure their impact in terms of energy saved and demand reduced, addressing both consumption and capacity considerations. By valuing emissions impact and optimizing for emissions reduction, customer programs can provide utilities with a cost-effective pathway to net zero that does not only rely solely on highly capital intensive, supply-side interventions.