Utilities and implementation partners face growing complexity in managing demand-side programs, ensuring compliance, and engaging diverse customer segments.
DNV’s Demand Side Management & Demand Flexibility solutions provide intuitive, automated tools for program administration, customer outreach, and incentive processing that optimize customer engagement.
DNV's customizable and flexible solutions include:
- Predictive analytics for program optimization and customer segmentation
- End-to-end program management that tracks applications, approvals, and compliance
- Automated document recognition
- Customer scorecards which deliver personalized insights on energy savings and provide new opportunities for further savings

Customer success story
Massachusetts Energy Efficiency Evaluation Program
74 studies in different areas of the commercial and industrial program offerings have been conducted.