Root Cause Analysis and CAPA: Preventing Recurring Food Safety Issues
Learn practical techniques for identifying root causes, implementing effective corrective actions, and preventing repeat nonconformities across food safety management systems.
Food safety incidents, audit findings, customer complaints, and recurring nonconformities often share a common problem: the true root cause was never fully addressed.
Effective root cause analysis (RCA) and corrective and preventive action (CAPA) programs are essential for maintaining product safety, improving operational performance, and meeting certification requirements. Yet many organizations struggle to move beyond corrections that address symptoms rather than underlying causes.
In this webinar, DNV food safety experts discuss practical approaches for investigating nonconformities, identifying root causes, implementing effective corrective actions, and verifying long-term effectiveness.
While examples reference BRCGS requirements, the methodologies discussed are broadly applicable to organizations certified to or preparing for certification against GFSI-recognized schemes including BRCGS, SQF, FSSC 22000, and IFS.
What You Will Learn
By watching this webinar, you will learn:
- The difference between symptoms, immediate causes, and true root causes
- Why recurring food safety issues continue to occur
- Common root cause analysis methods, including 5 Whys and Fishbone Analysis
- How to develop effective corrective and preventive actions
- How auditors evaluate CAPA effectiveness
- Documentation and evidence expected during certification audits
- How to verify that corrective actions prevent recurrence
- Best practices for improving food safety system performance through continual improvement
Who Should Watch
This webinar is recommended for:
- Food Safety Managers
- Quality Managers
- HACCP Team Leaders
- Internal Auditors
- Operations Managers
- Plant Managers
- Continuous Improvement Professionals
- Anyone responsible for nonconformance management, CAPA programs, complaints, investigations, or audit readiness
