Introduction to DNV and NIAHO® for Acute Care Hospitals

Build a foundation in the core principles of DNV accreditation and the NIAHO® requirements while gaining practical insight into the survey process and maintaining compliance year-round in acute care settings

Become familiar with DNV's practical approach to quality improvement in acute care hospitals

Gain an introduction to DNV' NIAHO® accreditation requirements and learn how they support high-quality, patient-centered care in acute care hospitals. This foundational course provides healthcare professionals with an overview of DNV's accreditation methodology, survey process, and requirements, helping participants understand how accreditation can strengthen quality management, regulatory compliance, and organizational performance.

Designed specifically for acute care teams and professionals,  this course introduces the principles behind DNV's integrated accreditation model and prepares participants to confidently engage in accreditation activities within their facility and maintain compliance year-round. Participants will leave with a basic understanding of ISO 9001 and how it is applied in healthcare to guide continuous improvement.

What you’ll learn

This introductory course provides a foundational understanding of DNV’s NIAHO® requirements for accreditation and the role of ISO 9001 in driving continual improvement within acute care hospitals. Participants will learn how to:

  • Understand the principles of DNV accreditation and how they support quality, safety, and continuous improvement
  • Explain the purpose, structure, and application of NIAHO® requirements in acute care settings
  • Recognize how ISO 9001 serves as the foundation of DNV's accreditation methodology and promotes organizational performance
  • Navigate the DNV annual survey process with greater confidence and preparedness
  • Understand accreditation reporting requirements, findings, and follow-up activities
  • Apply quality management principles to support patient safety, operational effectiveness, and continual improvement
  • Strengthen accreditation readiness through ongoing performance monitoring and improvement efforts
  • Apply foundational accreditation concepts within their own healthcare organization

Who is this course for?

This course is designed for professionals working in acute care hospitals who are seeking a foundational understanding of DNV accreditation and the NIAHO® requirements, including:

  • Quality and patient safety professionals
  • Accreditation and regulatory compliance leaders
  • Hospital administrators and executive leaders
  • Clinical leaders and department managers
  • Staff involved in accreditation readiness activities
  • Professionals who are new to DNV accreditation

No prior knowledge of DNV accreditation, NIAHO®, quality management systems, or ISO 9001 is required.