The ISO Edge: High Reliability for One

Learn how to strengthen processes through practical approaches to risk management, failure prevention, and departmental engagement. This course helps participants identify and address process risks while building the skills needed to support high-reliability practices across the organization.

Build high reliability one process at a time

High reliability depends on the ability to understand processes, recognize vulnerabilities, manage risks, and continually reinforce effective practices.

Over three days, participants learn to analyze processes, identify and mitigate risks, and engage their departments in high-reliability practices. The curriculum emphasizes risk management, failure mode elimination, and vigilance in maintaining departmental reliability.

What you’ll learn

Participants will develop practical skills for strengthening processes and supporting high reliability. You will learn how to:

  • Analyze organizational and departmental processes
  • Identify risks within processes
  • Develop approaches for addressing and mitigating identified risks
  • Apply risk management concepts to support stronger processes
  • Identify opportunities for failure mode elimination
  • Strengthen vigilance around departmental reliability
  • Engage departments in high-reliability practices
  • Support broader organizational implementation through a train-the-trainer approach

Who is this course for?

This course is designed for healthcare professionals involved in process improvement, risk management, departmental operations, or organizational reliability efforts.

Build high reliability across processes

Develop practical skills to identify process risks, prevent failures, engage departments, and support high-reliability practices across your organization.

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