Thank you for informing us about your complaint.
Your message has been received.
We take complaints seriously and have established processes in place to ensure they are handled in a timely manner.
What to expect next:
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Your complaint is being processed
Your complaint is being registered and directed to the relevant part of DNV responsible for the service/product.
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Initial response and follow-up
The initial response, follow up, coordination, investigation, and implementation of actions, as applicable, are undertaken within timeframes appropriate with the nature of the complaint. DNV has processes in place to ensure timely handling of all complaints.