獲取軟體
登陸Navigator Port Shore監測門戶,跟蹤船舶證書與文件。您也可以按照MLC和STCW公約要求監測船隊的工作與休息時間。
客戶支援
以最便捷的方式聯繫我們的客服團隊
Email
Please be as detailed as possible with your issue and provide screenshots if applicable.
Phone - General support
Our team is ready to support with any issues you may have.
Norway: +47 6757 81 81
Business hours: Monday - Friday 8am - 4pm (UTC+1 winter / UTC+2 summer)
Phone - Business critical support
Please only use this number for critical and/or out of hours support queries.
Germany: +49 381 673113 911
Business hours: 24/7 (outside above local times)
Alternatively you can submit, review and close your service requests using our self-service online portal.
Remote desktop support
If our customer care team has asked you to access Team Viewer, please click here.
電子郵件
請盡可能詳細地說明您的問題,並提供螢幕屏幕截圖(如適用)。
電話——一般支援
我們的團隊隨時待命,為您提供任何問題的支持。
挪威:+47 6757 81 81
工作時間:週一至週五上午8點至下午4點(UTC+1冬季/ UTC+2夏季)
電話——業務關鍵支援
請僅在關鍵需求和/或非工作時間諮詢時使用此號碼。
德國:+49 381 673113 911
工作時間:7x24小時(不受限於當地時間)
您也可以使用我們的自助線上門戶網站提交、審查和關閉您的服務請求。
遠端桌面支援
如果我們的客戶服務團隊要求您訪問Team Viewer,請點擊此處。
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