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獲取軟體

登陸Navigator Port Shore監測門戶,跟蹤船舶證書與文件。您也可以按照MLC和STCW公約要求監測船隊的工作與休息時間。

24小時全天候支持

唯有DNV專家

立等可得

客戶支援

以最便捷的方式聯繫我們的客服團隊


Email
Please be as detailed as possible with your issue and provide screenshots if applicable.

navigator.support@dnv.com


Phone - General support
Our team is ready to support with any issues you may have.

Norway: +47 6757 81 81
Business hours: Monday - Friday 8am - 4pm (UTC+1 winter / UTC+2 summer)


Phone - Business critical support
Please only use this number for critical and/or out of hours support queries.

Germany: +49 381 673113 911
Business hours: 24/7 (outside above local times)


Alternatively you can submit, review and close your service requests using our self-service online portal.


Remote desktop support
If our customer care team has asked you to access Team Viewer, please click here.


電子郵件

請盡可能詳細地說明您的問題,並提供螢幕屏幕截圖(如適用)。

navigator.support@dnv.com


電話——一般支援
我們的團隊隨時待命,為您提供任何問題的支持。

挪威:+47 6757 81 81
工作時間:週一至週五上午8點至下午4點(UTC+1冬季/ UTC+2夏季)


電話——業務關鍵支援
請僅在關鍵需求和/或非工作時間諮詢時使用此號碼。

德國:+49 381 673113 911
工作時間:7x24小時(不受限於當地時間)


您也可以使用我們的自助線上門戶網站提交、審查和關閉您的服務請求


遠端桌面支援
如果我們的客戶服務團隊要求您訪問Team Viewer,請點擊此處

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