DNV - _Course Business Intelligence Essentials

During the two day course Business Intelligence Essentials we will give you an overview of the basic principles of Business Intelligence (BI): determining BI-demand, gathering and analysing information and feedback of results in organisational processes.

We will discuss the link to business issues, the creation of an effective BI-organisation, the underlying IT-architecture, and technical and organisational implementation.

Programme
Business Intelligence: Introduction & Implementation (day 1)

BI: from strategic instrument to practical application
Applications: Performance Management, CRM, Competitive Intelligence
Lasting organisation of BI projects/programmes with the help of the BI cycle: gathering, analysing, implementing
Workshop 'BI cycle' or 'BI Navigator'

Business Intelligence: Organisation & Architecture (day 2)

Organisation and management: roles, responsibilities and competencies
The BI competence centre, outsourcing and shared services for BI
Architecture of BI: standardisation as basis for success
Workshop organising of BI
The importance of information analyses and data modeling

Learning objectives
Insight into:

Added value of BI for the business
Practical use of BI
Approaches for BI-projects: finding the right balance between business and IT
Organisational and technical success factors

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