Knowledge Management (KM) is about smart ways of working and about smart business. Bringing KM capability to your organisation will help you to turn knowledge into action and to manage knowledge to achieve business benefits and create competitive advantage.

The Knowledge Management Masterclass will give you a rich overview of perspectives and approaches to recognise and realise KM opportunities. Delegates will understand the essential tools and techniques for developing and implementing KM initiatives.

Intensive and practical
The five day course near Amsterdam is highly interactive. Workshops, discussions and practical exercises in small groups are supported by up-to-date cases from DNV’s decades of consulting experience.

Bring your own business case
During the course we will make a firm connection with your own situation. Over the course you will work on your own case and develop insights into KM that can be successfully implemented in your own organisation. You will have ample opportunity to receive feedback from our consultants and exchange ideas with the other participants.

Share the experience
DNV has over 20 years of experience in organising KM courses for business professionals. Hundreds of people have attended our courses in the Netherlands, the UK, Italy, Germany and Taiwan; Bank of Scotland, HSBC, Astra Zeneca, Shell, Unilever, KLM, Amsterdam Airport Schiphol, the World Nature Fund (WNF), ABN AMRO, Sellafield and many other companies and non-profit organizations. Our KM Masterclass offers you the state of the art in the field: theories, methods, instruments and business cases that are essential to become a successful KM practitioner.

Benefits of attending the KM Masterclass

• Learn the state of the art in Knowledge Management from experienced facilitators
• Raise your knowledge and skills in an intensive, energetic and inspiring week
• Master recognition of KM opportunities and implementation of KM concepts to deliver effective solutions
• Be inspired by other participants.

Trainers
Our trainers are high proficient knowledge management consultants with at least ten years working experience in the knowledge management field working for large international customers.

Course details
The course will take place near Amsterdam.

The dates for KM Masterclass 2012-1 are:

The dates for KM Masterclass 2012-2 are:

More information
The costs are € 3.990.- per person, including facilities, lunches and excluding flight, hotel and VAT.
For more information, please contact the DNV knowledge management competence centre by e-mail Jeroen.Alberts@dnv.com or telephone +31 30 276 40 10.

Enrolment
To register for this course, please fill in the online enrolment form.