Technical support is one of the most important processes in a software house. Our Global Technical Support team helps customers with best practice use of our products and solutions. We strive to make user-friendly software to minimise the need for technical support; however, the complexity of the tasks our customers deal with, requires assistance from the software wendor from time to time.
Editorial: High quality technical support
Technical support is one of the most important processes in a software house. Our Global Technical Support team helps customers with best practice use of our products and solutions. We strive to make user-friendly software to minimise the need for technical support; however, the complexity of the tasks our customers deal with, requires assistance from the software vendor from time to time. We meet the increased demand for our products and solutions by strengthening the Global Technical Support team.
Top Korean yard managers visit DNV's head office
In October last year, DNV Software hosted top managers from Daewoo Shipbuilding & Marine Engineering (DSME) and Daewoo Shipbuilding Engineering Company (DSEC), where they were furtern introduced to our yard strategy.
Safety at Sea
DNV Software releases new versions of the industryleading software tools GeniE, HydroD and DeepC. “The new enhancements make analysis of floating structures faster and easier,” says Elling Rishoff, Managing Director, DNV Software.
DNV China reaches 500 employees
Pan Zhiyun joined DNV Software on 14 December 2006. On that occasion he received a special certificate from Bjørn K. Haugland, Country Chair DNV Greater China.
24-hours support from six hubs worldwide
Somewhere in the world DNV Software is always on duty, finding the right solution to your request as fast as possible.
Bohai Shipbuilding Heavy Industries goes for Nauticus Hull as the first CSR tanker design
Bohai Shipbuilding Heavy Industry is one of the biggest shipyards in China. Bohai has purchased Nauticus Hull as the first CSR tanker design in the world since the IACS Common Structural Rules came into effect.
Hull Integrity Management
The shipping industry at large experience increased focus on hull integrity – both as a measure of safe trade as well as of cost-effective trade.
Shanghai Waigaoqiao Shipyard goes for Nauticus Machinery
The largest shipyard in China, Shanghai Waigaoqiao Shipyard (SWS), has purchased the Torsional Vibration and Shaft Alignment modules from our Nauticus Machinery suite of software products.
New graphical Rule Editor for early design drawings
One of the important benefits of Nauticus Early Design is the ability to produce classification drawings automatically from the 3D concept model.
Demonstrating the Torsional Vibration tool
Customers saw a full demonstration of the Torsional Vibration tool at the seminar 'Torsional Vibration and Shaft Alignment Techincal Forum' in Hamburg last November.
New developments for Nauticus Machinery in 2007
Looking for a set of calculation tools for strength assessment of rotating machinery components and systems? Look no further.
Sesam - managing your offshore installation throughout its life cycle
The high global demand for more oil and gas resources to be found on existing fields from increased oil recovery, deep waters, or arctic conditions, imposes new technical challenges that cannot always be solved by empirical design.
Sesam March 2007 makes analysis faster and easier
With improved modelling capabilites of floating structures, seamless integration between the various software tools, and efficient capacity checking, Sesam has become a complete and modern tool for the efficient engineering of offshore structures.
DNV Software's strategy to support the growth in the FPSO market
DNV Software firmly believes it is on the right track when it comes to providing software tools and solutions to help designers and operators manage risks throughout an FPSO's life cycle, thereby ensuring continued fit-for-purpose asset condition.
More than just compliance
The management of risks from major accident hazard facilities has historically focused on safe operation rather than areas such as improved financial performance or increased productivity.
Phast 6.53 release in May
We are in the process of completing our final acceptance testing of Phast v6.53, with many new features and enhancements.
Securing a major contract with SINOPEC in China
DNV Software has won a USD 300,000 software contract with China Petroleum and Chemical Group (SINOPEC) for safety and environmental risk assessment.
Growing demand for Phast training in France
During recent months, we have seen an increasing number of French customers requesting Safeti training, ranging from introductory Phast product training to advanced modelling training.
Safeti QRA training for Hong Kong's EMSD
The Hong Kong government has been a member of the DNV Software user community since 1990, licencing Phast and other tools in the Safeti suite of programs.
Successful completion of global 2006 Software Conferences
DNV Software hosted a series of conferences around the world during the final quarter of 2006, giving us the opportunity to meet many customers and ensuring that our development plans continue to meet market expectations.
Global Congress on Process Safety
The Global Congress on Process Safety is an annual event organised by the American Institute of Chemical Engineers (AIChE). It incorporates the annual conference of the Center for Chemical Process Safety (CCPS) and is a key event in the global process safety calendar.
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DownloadSoftware News 01 2007