Technical support is one of the most important processes in a software house. Our Global Technical Support team helps customers with best practice use of our products and solutions. We strive to make user-friendly software to minimise the need for technical support; however, the complexity of the tasks our customers deal with, requires assistance from the software vendor from time to time. We meet the increased demand for our products and solutions by strengthening the Global Technical Support team.

When developing new functionality, customer feedback is a valuable source of information. The demand for new functionality is a continuous challenge, and our product development team does its utmost to meet the requirements from the market. New functionality is aimed to provide more efficient solutions for our customers helping them in their everyday challenges to deliver projects.

We are pleased about the increased demand for training courses, and our Global Technical Support team has busy days teaching best practice use of our software products. We encourage you to take advantage of these training courses, to learn from us and other users.

The season for user conferences is on. We look forward to meeting our customers for valuable feedback, and to get the opportunity to inform about recent innovation implemented into our software. These conferences are important meeting places to share knowledge and ideas. We hope to see you at a DNV Software conference near you this year.

Ketil Aamnes
Global Sales and Marketing Director
DNV Software