Sustainable Energy Ireland, formerly the Irish Energy Centre, is Ireland's national energy authority. The Authority promotes and assists environmentally and economically sustainable production, supply and use of energy, in support of Government policy, across all sectors of the economy.

Develop a robust Knowledge Management strategy

Sustainable Energy Ireland, formerly the Irish Energy Centre, is Ireland's national energy authority. The Authority promotes and assists environmentally and economically sustainable production, supply and use of energy, in support of Government policy, across all sectors of the economy.

Improve

Its remit relates mainly to improving energy efficiency, advancing the development and competitive deployment of renewable sources of energy and combined heat and power, and reducing the environmental impact of energy production and use, particularly in respect of greenhouse gas emissions.

Experience
Tom Halpin, Head of Customer Services, Sustainable Energy Ireland: 'We wanted to develop a robust Knowledge Management (KM) strategy and were pleased to appoint DNV as they offered genuine KM experience, most importantly seeing KM as an enabler for enhanced business performance.'

Holistic
'DNV's holistic approach involved significant consultation and engagement of all staff, ultimately linking KM into a programme of long-term continuous improvement. Their solution represented value for money'.