More effective and efficient knowledge retention and transfer focused on business critical knowledge.

Companies face various drivers that influence the quality and availability of expertise in their operations: ageing workforce (crew change), employee mobility, hand-over in projects and programs, transfer of knowledge within their network.

When not managed in a systematic and professional way attrition of critical Knowledge and experiences might expose companies to vulnerability and risks in business continuity and operational readiness.

More and more companies and organizations anticipate on these risks by initiating knowledge retention and transfer programs. These investments should ensure that attrition of critical knowledge is minimized. By doing so companies ensure that they comply also in the future to required levels of capabilities and keep their ‘license to operate’ in their competitive environment.

DNV provides the following services that cover all aspects of effective knowledge retention and transfer programs:

• Identification and mapping of critical knowledge areas
• Locating carriers of critical knowledge and expertise
• Identification of risks of knowledge loss for the organisation
• Selection of effective knowledge capturing and retention instruments
• Design and planning of knowledge retention and transfer programs
• Training of staff to execute knowledge retention and transfer programs.

Our delivery modes are consultancy, program management, coaching and (in house) training.