Do you need to provide integral and personalised information to employees, customers, suppliers, partners or other stakeholders?
Working with DNV helps you to select, architect and implement the best processes, competencies and tools to do the job.
Our Services
- Identify key information needs of managers, knowledge workers or other internal and external target groups
- Design and guide the implementation of your portal/internet/intranet environment to provide personalised information access to support communication, collaboration and knowledge sharing.
- Architect your business intelligence or data analysis solution for reporting, OLAP, data mining, (balanced) scorecarding and (realtime) closed loop processing
- Optimise search engines and apply taxonomies, topic maps and Web 2.0 to provide intuitive and flexible information access
Select relevant tools and techniques for information delivery & analysis, including visualisation, virtualisation and ‘smart dialogs’.
Your Benefits
- Reduced risks of missing information or lack of relevant information in the context of ever more complex tasks and business processes
- Boosted personal productivity and ‘infoglut’ prevention for managers and knowledge workers
- Improved communication, competitive strength and business effectiveness by providing timely and relevant information to internal and external stakeholders
- Extended self service capabilities for employees and customers, supporting retention and reduced costs of human resource management, customer service and contact centres
- Increased ROI with the right tools, people and processes to turn reliable data into relevant information into valuable action