Confidence+and+trust+must+underpin+business

In terms of business philosophy, ‘I’m very customer biased,’ Helge Midttun admits – a bias that, from his perspective as Chief Executive Officer of DNV, is instrumental in order to prosper.

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Helge Midttun
The companys success will only last, he contends, as long as it continues to earn the trust of its clients an approach that has brought DNV considerable success in a competitive marketplace. Midttun firmly believes that DNV has a good platform to retain that trust. What differentiates DNV, Midttun asserts, is our people and accumulated knowledge. His aim is that DNV will continue to flourish in the future and show its clients that we can do the job better than our competitors.

Typical examples of the specialised services DNV is currently providing to its clients across the industrial spectrum are covered in this latest issue of DNV Forum. In addition to our risk-based inspection features which include a detailed look at the work done for the Dow Chemical Company we talk to the National Iranian Tanker Company about the benefits of Nauticus; we delve into BPs safety-management approach, and we present a timely article about DNVs EBtrust Mark, a new service for internet users.

Launched in six DNV regions this spring, the EBtrust service recognises the shortcomings of many of the worlds 15 million websites: its aim is to ensure that potential customers of these e-commerce companies can be confident of their security, ethics and infrastructure.

It is confidence, above all, that we must give to our customers worldwide, and we will work hard to deserve that trust, Midttun concludes.

Date: 2001-03-15

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