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Voluntary Emergency Response Service for all ships

Purpose

As a consequence of the ‘Exxon Valdez’ accident and introduction of the OPA 90 requirements in USA, DNV established the Emergency Response Service (ERS) in 1992. ERS is a voluntary service offered to ship owners with the purpose to assist and minimise to the maximum possible extent negative consequences to the ship and the environment in case of an emergency situation.

Benefits

The Emergency Response Service is fast, reliable and around the clock, professional assessment of the condition of a ship in emergency. Our team of dedicated experts helps to make the best decision for the vessel, when company and crew are in a very stressful situation.

Enrolment with us will ensure compliance of your vessels with:

  • MARPOL Annex I, Ch.5, Reg.37(4)
  • Requirements of USCG Oil Pollution Act (OPA’90) and the relevant 33CFR155.240

and will help with:

  • Shipboard Oil Pollution Emergency Plan (SOPEP)
  • International Safety Management Code (ISM).

During an emergency situation, the ERS duty team will be available until a stable and safe condition for the ship is established and will provide you with the necessary follow up as to your needs. Our service provides easy access to the class experts. More on benefits

Scope

The Emergency Response Service provides prompt access to shore based expert assistance for the assessment of the damage stability and the residual strength of a vessel in emergency. An emergency response situation is defined to exist, when vessel has suffered damage caused by collision, grounding, structural breakdown, fire, explosion or similar, such that the vessel’s stability, strength and sea worthiness are impaired, or when significant oil spill may occur. More on scope

Enrolment into the Emergency Response Service

Our service is based on a subscription scheme. A service agreement and contracts are signed between DNV and the customer. For the preparation of the necessary documents and establishment of the computerised models, a number of drawings are needed. For DNV classed vessels the necessary documentation normally is available in our archives.

More on how to enrol

At our Head Office we have a team working solely with customer support, model preparation and exercises, who can be contacted via the contact numbers shown on this page. Alternatively, your local DNV station and customer service managers can provide relevant assistance.

ERS™ member

Check enrolment validity. Members are marked with ERS™ in the register notation and Other DNV Services in DNV Exchange.

Emergency contact

For ERS™ members only - 24 hour fast calculation service in case of damage

Primary phone

+47 91 84 97 15

Backup phone+47 67 57 76 88

emergency@dnv.comemergency@dnv.com

Damage Stability Compliance

DownloadGuidance/Memo

General contact