Voluntary Emergency Response Service for all ships
As a consequence of the ‘Exxon Valdez’ accident and introduction of the OPA 90 requirements in USA, DNV established the Emergency Response Service (ERS) in 1992. ERS is a voluntary service offered to ship owners with the purpose to assist and minimize to the maximum possible extent negative consequences to the ship and the environment in case of an emergency situation.
The Emergency Response Service is fast, reliable and around the clock, professional assessment of the condition of a ship in emergency. Our team of dedicated experts helps to make the best decision for the vessel, when company and crew are in a very stressful situation.
Enrolment with us will ensure compliance of your vessels with:
and will help with:
During an emergency situation, the ERS duty team will be available until a stable and safe condition for the ship is established and will provide you with the necessary follow up as to your needs. Our service provides easy access to the class experts. More on benefits
The Emergency Response Service provides prompt access to shore based expert assistance for the assessment of the damage stability and the residual strength of a vessel in emergency. An emergency response situation is defined to exist, when vessel has suffered damage caused by collision, grounding, structural breakdown, fire, explosion or similar, such that the vessel’s stability, strength and sea worthiness are impaired, or when significant oil spill may occur. More on scope
Our service is based on a subscription scheme. A service agreement and contracts are signed between DNV and the customer. For the preparation of the necessary documents and establishment of the computerized models, a number of drawings are needed. For DNV classed vessels the necessary documentation normally is available in our archives.
At our Head Office we have a team working solely with customer support, model preparation and exercises, who can be contacted via the contact numbers shown on this page. Alternatively, your local DNV station and customer service managers can provide relevant assistance.
For ERS members only - 24 hour fast calculation service in case of damage
Primary phone+47 91 84 97 15
Backup phone+47 67 57 76 95
Check membership in DNV Exchange. Members are marked with ERS in the register notation and Other DNV Services