When an American talks about ships and shipping, chances are they are thinking cruise ships. No other ship segment in the US draws the same level of attention from the public.
DNV’s classification services for cruise focus on these unique ships and their operation. We introduced a number of class notations and initiatives to incorporate higher fire-safety standards, clean operations, and more comfort for the passengers for example.
DNV classes 37 cruise ships, all controlled from Miami, the cruise centre of the world. Our classification activities, customer support, and knowledge transfer have grown to meet the increased demand and sophistication of our owners. Our customers have signaled confidence in DNV by repeatedly ordering new and innovative ships to DNV class. The trust owners have in DNV and our people enables us to promote other activities that also can help owners excel in their operations, such as delivering training in risk management.
A key component of DNV customer relations is making the right connections with our customers in order to understand their concerns and challenges. These connections are crucial to the development and delivery of DNV’s Operational Excellence and Fuel Efficiency projects and other value-added services. Additionally, our Miami cruise clients see personnel competence as a critical factor in their future success. DNV is playing a key role in this arena by facilitating the development of standards of competence under our SeaSkill umbrella.
Says Paal Johansen, District Manager in Miami for DNV Gulf & Caribbean: “We are focused on building our internal skill and competence to meet the needs of our clients, as we develop and deliver higher levels of service to our valued clients.”
Date: 2006-03-13