Refer to
Quality counts
Etisalat is one of the leading telecom operators in the Middle East. Central to its success is its focus on quality products and customer service management.
Mobile quality delivered
Finnish mobile phone giant Nokia believed in telecommunications and mobility before anybody else. Their faith has carried Nokia to the top of a fiercely competitive industry, but the real reason behind the success is an unflinching commitment to innovation and quality.
A mobile, global customer
Ericsson, the Swedish-based global telecom company, has identified a need to align and improve its organisation's management systems worldwide. To achieve the company's objectives for excellence, DNV's Global Customer Management service has been utilised to define and implement an Ericsson-wide certification programme based on a business-oriented assessment methodology, Risk Based Assessment.
Managing rapid international growth
With a constant groth of staff overseas, cross cultural management is now high on the agenda of Chinese high-tech firm Huawei Technologies. In many ways, Huawei epitomises the drive for growth that characterises China’s expanding economy and technological advances.
Lucent eco-friendly telephony technology
To minimise environmental impacts from its base stations for mobile phone networks, Lucent Technologies Mobility Solutions Group has implemented a greener design process with the help of a DNV-certified ISO 14001 environmental management system focused on hardware product impacts.
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