DNV provides customers with competency assessments, utilizing our unique software programmes that validate competence and performance. Additional features include the capabilities of data aggregation and report generation by position, department or across the organisation or healthcare system.

Purpose

Our services may help you if your organisation is:

• Struggling to develop an effective, measurable, automated means of performing competency assessments and performance evaluations?

• Tired of dealing with the overwhelming process of completing competency assessment and performance evaluations?

• Unable to produce aggregate performance data and automated reports to develop effective, relevant training and coaching programs?

• Effectively communicating to your staff the organisation and department strategic plans and priorities and then tracking performance outcomes relative to those priorities?

• Confronted with the 95/5 dilemma? 95% of all personnel issues are rooted in people skill deficiencies and you don't have an objective evaluation and training process to stimulate improvement.

Benefits

DNV has worked with healthcare organisations across the US to successfully develop a measurable and objective web-based software product to automate the competency assessment and performance evaluation function for healthcare organisations.

This automated programme validates competence and performance, with additional features of data aggregation and report generation by position, department or across the organisation or healthcare system. Assessing competency and performance in the healthcare setting is a critical function. An effective system allows you to place the right individuals in the right positions and continually improve their competence and performance.

The end result is enhancement of patient and other customer outcomes and satisfaction that positively impact the bottom line.

Features

• Based on your organisation outcomes and strategic plans you will select the competencies (from 1000+) and units of measurement (from 5500+) by utilizing those included for each position or you may add, delete, or modify competencies, units of measurement, rating criteria, and validation methods as you choose.

• At some point in time (your decision) you will aggregate the performance data to compare actual to expected outcomes - by individual, position, cost centre, department (or care setting), hospital, or system.

• The software aggregates the performance data and creates reports to accommodate individual, position, cost centre, department (or care setting), hospital, and system-wide results.

• The programme tracks compliance with selected competencies and behaviours that exemplify the mission, vision, and values that will drive the strategic plan of the organization by defining and assessing priority behaviours.

Send us an e-mail if you want us to arrange an online demonstration of our software or if you require more information.