Operational excellence is the pursuit of excellence by optimising operational costs and execution time, increasing revenue and business performance and at the same time take into account frame conditions governing the operation.
Operational excellence is consistently doing the right thing
Business and asset managers constantly look for opportunities to improve operational results and control the risks associated with their operation. Further, security of supply is of increasing concern, forcing companies and governments worldwide to redefine the management of critical infrastructure. Owners that succeed in making good capital investment decisions and operate their assets more safely, reliably and efficiently than their competitors will be successful in the long run.
DNV is in a unique position through collaboration with leading companies worldwide – in various industry segments – to identify and develop best practices for industries such as oil and gas, process, energy production and maritime industry. We work actively to find opportunities for improving performance, develop robust solutions and successful implementation.
DNV's approach
We work closely with our clients to understand the unique characteristics of their operation to identify, develop and implement the best solutions for their assets. In this process we aim to address all areas of the operation, i.e. people, technology and organisation.
Examples of services and solutions we can help our clients develop are:
- Identification of an organisation's real potential
- Maintenance and inspection management including:
- Strategy and process development,
- Operations, maintenance and inspection management
- Failure and root-cause analysis.
Today operational excellence is the number one concern for many executives in order to ensure long-term profitability and consistency. DNV’s solutions within this area have assisted our clients deliver world-class performance and improve bottom-line results.
Increasing operational capabilities for a large shipping company
DNV was approached by a major shipping company owning and operating a large and diverse fleet spanning several shipping segments. The shipping company was aiming to increase operating capabilities and to become a world class operator. In order to accomplish these goals the first step was to assess the current ship management organisation and identify opportunities for improvement.
Statoil towards world-class operation and maintenance
Statoil hired DNV in 2005 to benchmark the operation and maintenance of its Norwegian offshore installations. The analysis revealed a number of critical issues: reduced production availability, a need for better prioritisation of safety- and production-critical failures, inefficient operation and maintenance management practices across 19 operating assets, and poor utilisation of availability and maintenance opportunities.
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Maritime industry
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Oil, gas & energy industry